What this warranty covers: AromaSteam warrants your product against all defects in materials and workmanship. The Warranty extends only to the original purchaser of the unit and terminates upon transfer of ownership. The 12 month warranty period shall be shortened to 6 months if the unit is used in a commercial, institutional or rental application.
For how long: One (1) year from the date of the original purchase.
What we will do: AromaSteam at our discretion will either repair or replace your product free of charge.
What we will not do: AromaSteam will not cover any consequential loss associated with product failure.
What you must do to maintain this warranty: Contact your original Dealer, with your receipt and serial number which is clearly printed on the rear of the base of the unit.
Warranty Exclusions: Warranty does not apply to your product under any of the following conditions:
- The serial number has been removed or modified.
- Your product has been subjected to misuse or damage. The warranty excludes any damages resulting from: improper installation, unauthorized repairs or lmodifications, improper use of power supply, dropped product, failure to maintain or use as recommended in "The Owners Manual", transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions.
- If the product experiences damage that is excluded from coverage, the consumer will be responsible for all repairs, travel and part costs in addition to any applicable duties, taxes and brokerage fees.
To obtain service:
- Contact your supplying Dealer to report your issue including as many details as possible, you must have your serial number ready.
- AromaSteam USA LLC will review the issue and send out replacement part as necessary.
- AromaSteam USA LLC will arrange at the customers convenience for a local engineer to come to your premises to replace the broken part.
LIMITATION OF WARRANTY: EXCEPT AS EXPRESSLY PROVIDED HEREIN, YHOU ARE ACQUIRING THE PRODUCT "AS IS" AND "WHERE IS", WITHOUT REPRESENTATION OR WARRANTY. AROMASTEAM USA LLC SPECIFICALLY DISCLAINS ANY REPRESENTATION OR WARRANTY INCLUDING, BUT NOT LIMITED TO THOSE CONSERNING THE MERCHANTABILITY AND SUITABILITY OF THE PRODUCT FOR A PARTICULAR PURPOSE. AROMASTEAM SHALL NOT BE LIABLE FOR CONSEQUENTIAL, SPECIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF THE USE OR MISUSE OF THE PRODUCT. THE RESPONSIBILITY OF AROMASTEAM IS LIMITED TO THE REPLACEMANT OF A DEFECTIVE PART OR A REPLACEMENT UNIT.
The above limitations or exclusions shall be limited to the extent they violate the laws of any particular state.
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